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HSE Documents: Ordering Diplomas & Transcripts

The Colorado Department of Education uses Diploma Sender, an external internet-based service to help test takers order HSE documents via email, fax and mail. These are not issued automatically and the Colorado HSE Testing Office does not provide these documents

** Diploma Requests sent to the Colorado Department of Education WILL NOT be processed. **

Visit Diploma Sender to order:

  • High School Equivalency Diploma
  • HSE Transcript
  • Letter of Verification of Diploma 

How to Order

  • Create an account at
  • Select the “Create New Account” link
  • Enter your email address and create a password
  • Provide your identification information
  • Use the exact name used when tested
  • If records are not found, you will be directed to make a request for support
  • For those who tested in 1992 or earlier, you may need to request an archive search
  • If you have problems or questions:
    • Online chat - "Chat with us" button on bottom right. Available Mon-Fri, 7:30am–5pm MST; 
    • Click on the “Contact Us” link on the bottom of the page; or
    • Call customer service at 855-876-3774

Contact Diploma Sender

  • Online chat available Mon-Fri, 7:30am–5pm MST
  • For help using the Diploma Sender website:
  • Diploma Sender Customer Service: 855-876-3774
    • $6 additional fee for ordering over the phone


Anyone who passes a HSE examination and earns the Colorado High School Equivalency Diploma, after June 2012, can order an original diploma for FREE 

  • $13 for a transcript ordered at the same time as the original diploma
  • $18 for duplicate diploma, copy of transcript or verification
  • Payment can be made with a debit or credit card

Delivery Options

  • Email – Same day
  • Fax – Same day
  • U.S. Mail – Within five to 10 business days

These turnaround times depend on having an electronic copy of the record.  Accessing archive records requires additional time.


See Also:

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Contact Us

Colorado Dept. of Education
201 East Colfax Ave.
Denver, CO 80203
Phone: 303-866-6600
Fax: 303-830-0793
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CDE Hours
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