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Check the Status of an Application
Depending on the volume of applications received, evaluation time may be up to six weeks from your date of application, though we aim to review your application much more quickly. Please know, however, that your application will not be available to an evaluator if a current background check is not on file to accompany it.
If you submitted your application after the date shown below, rest assured that your application is in the queue and will be evaluated in the order in which it was received.
Currently processing all complete applications* received on or after Nov. 29, 2021. Please check your COOL account for more details.
If you submitted an application prior to the date indicated, please check your COOL account for the status of your application and any notifications. It is possible that your evaluator has requested additional information that is needed to complete the review of your application.